Job Description

2nd Shift Warehouse Team Lead

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

We are seeking a 2nd Shift Team Lead to lead our 2nd Shift WarehouseTeam at Dianne's Fine Desserts, a Dessert Holdings company, in Newburyport, MA.

• Monday Thursday, 4:30 pm 3:00 am
• $18.63/hr (+ 2nd Shift differential of $1.63/hr)

The ideal candidate will not just be someone who has led teams.The Warehouse Team Leadis responsible for coordinating daily warehouse activities to ensure the accurate and timely execution of shipping, receiving, inventory control, and material handling functions. This role provides direction to team members, supports adherence to FIFO (First In, First Out) inventory methods, manages team breaks and lunches, and supports the needs of the Warehouse Supervisor and Warehouse Operations Supervisor.

KEY RESPONSIBILITIES:

• Guide and support team members across warehouse functions including shipping, receiving, inventory movement, kitting, production storage, and order fulfillment.
• Ensure adherence to FIFO rotation standards and inventory accuracy procedures.
• Manage daily scheduling of team breaks and lunches in coordination with warehouse operations.
• Support the warehouse supervisor in executing daily plans and resolving operational issues.
• Oversee completion of documentation and system transactions accurately and on time.
• Ensure trailer inspections, temperature verification, and proper loading/unloading procedures are followed.
• Train team members on equipment and procedures such as pallet inverter operation, order picking, DSI transactions, and system usage.
• Monitor and coordinate small parcel shipments (e.g., UPS, AIT) to meet delivery schedules.
• Maintain daily cycle count programs and support periodic physical inventory counts.
• Uphold GMP and safety standards and participate in audits (e.g., HACCP, GFSI/FSSC22000).
• Foster a culture of continuous improvement and lead small projects to drive efficiency.
• Serve as coverage for any warehouse role as needed to maintain continuity of operations.
• Complete other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent (Associate's degree in business or logistics preferred).
• 2-4 years of warehouse or distribution experience; supervisory experience a plus.
• Experience managing FIFO-based inventory rotation and team scheduling.
• Proficiency in general warehouse systems and technology; specific experience with:
  
  • Microsoft Dynamics 365
  • DSI (Data Systems International)
  • Warehouse Management Systems (WMS)
  • Microsoft Office Suite (Excel, Outlook, Word)
  
  
  
  
  
• Forklift and pallet jack operation (certification preferred).
• Strong leadership, communication, organization, and problem?solving skills.
• Ability to lift up to 50 lbs and work in cold or ambient warehouse environments.
• Must be able to read, write, and communicate effectively in English.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

• Frequently required to stand, walk, stoop, crouch and climb steps.
• Frequently required to use hands and fingers to handle or use objects, tools or controls.
• Frequently required to reach with hands and arms.
• Required to occasionally lift up to 50 pounds. Occasionally, something may weigh than 50 pounds and assistance must be utilized.
• Possess good eye?hand coordination.
• Must be able to work independently.
• Must be available for flexibility of scheduling.

ABOUT DESSERT HOLDINGS

Dessert Holdings is North America's fastest?growing premium dessert company, recognized for providing retail and foodservice customers with chef?inspired, innovative desserts made with real ingredients, a flexible and low?cost supply chain, and best?in?class service. The company is a collection of premium dessert companies and brands to include: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, Kenny's Great Pies and most recent acquisition, Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

EEO STATEMENT

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

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