Job Description

Job Description

Job Description

New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.

We’re on a mission, and we want your expertise!

Are you a strategic thinker with a passion for data, systems, and driving meaningful change? Join New Hampshire Housing, where your analytical expertise will help shape housing policy and programs that make a real difference in our communities.

We’re hiring a full-time Business Analyst for our Executive Division.

As our Business Analyst, you’ll be at the heart of transforming data into actionable insights and optimizing business processes across the organization. This is not just a reporting role — it’s a position that requires deep collaboration, curiosity, and a systems-thinking mindset. In this role, you will:

• Lead cross-functional initiatives to improve operational efficiency and program effectiveness.
• Analyze complex data sets to uncover trends, risks, and opportunities that inform decision-making.
• Design and implement business solutions that align with organizational goals and regulatory requirements.
• Serve as a bridge between technical teams and business units, translating needs into clear requirements.

To support onboarding and training, the initial weeks of employment may be conducted in-office. Following this period, remote work may be available on an intermittent basis, as determined by the manager.

Your experience, skills, and education should include:

• Proven experience in business analysis, data analytics, or process improvement.
• Strong understanding of housing finance, public policy, or nonprofit operations (preferred).
• Experience with mortgage loan operations and lending.
• Experience with Encompass by ICE Mortgage Technology.
• Proficiency in tools like SQL, Power BI, Tableau, or similar platforms.
• Exceptional communication and stakeholder engagement skills.
• Education: nine to ten years relevant work experience, Bachelor’s Degree in a related field preferred.

You’ll love us because:

• Our employees are our most important asset and our policies, benefits and workplace culture reflect this value
• You'll work with a highly engaged and diverse team
• We’re known for excellence in the affordable housing industry

New Hampshire Housing is proud to offer:

• Competitive salary
• Multiple high-quality health insurance options
• Vision plan
• Employer-paid dental plan
• Employer-paid disability insurance
• Employer-paid life insurance
• Undergrad and Graduate tuition reimbursement
• Student loan repayment assistance
• Two retirement plans with employer contributions to both
• Flexible work schedules with remote/hybrid work options
• Generous and flexible PTO plan
• Paid volunteer time
• Paid parental leave
• Fitness rewards and reimbursement programs
• And so much more!

As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Starting Pay: $70,800 - $88,500, dependent on relevant experience

Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.

Interested in this Business Analyst position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.

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