Job Description

Content and Community Engagement Specialist Location Remote : The Content and Community Engagement Specialist is a multi-faceted position responsible for the implementation of the organization's content strategy, as well as relationship management.

Description The Content and Community Engagement Specialist is a multi-faceted position responsible for the implementation of the organization's content strategy, as well as relationship management. Reporting to the Manager of Content and Learning Design, this role combines expertise in communications, copywriting, community engagement, and partnership management. Through thoughtful content creation, this position will help AIDPH to inform, inspire, and engage the community. Simultaneously, by nurturing genuine and collaborative relationships, this position will forge pathways that uphold and further AIDPH's core values, ensuring a lasting impact in the communities it serves. This is a remote position. Responsibilities

• Write and edit a range of content types, ensuring consistency in voice and brand messaging.
• Craft compelling website copy, including landing pages, program descriptions, and any other required site content.
• Collaborate with the Manager of Content and Learning Design to develop and maintain a dynamic content calendar, integrating partner events, campaigns, and feedback to inform content creation.
• Schedule, post, and manage content across social media platforms, ensuring timeliness, relevance, and alignment with AIDPH's overarching content strategy.
• Engage actively and constructively with community members across social media channels, responding to comments, questions, and feedback to foster a positive and interactive online presence.
• Design, draft, and distribute AIDPH's monthly newsletter and other email campaigns, segmenting lists as appropriate to ensure tailored messaging.
• Build, maintain, and deepen relationships with community members, partners, donors, and other stakeholders by facilitating open communication, addressing concerns, and driving mutual success.
• Identify, establish, and nourish relationships with corporate leaders, event sponsors, donors, and other partners to ensure alignment between partnership objectives and content direction.
• Analyze and report feedback from content campaigns and partnership interactions, deriving actionable insights and highlighting community sentiments.
• Other responsibilities as defined by the Director of Communications and the Manager of Content and Learning Design.

Key Skills

• Willingness to work cross-functionally with various departments, facilitating content creation, strengthening partnerships, and ensuring alignment and amplification of shared goals.
• Ability to create, curate, and manage various types of written content, ensuring they are in line with the organization's messaging and branding.
• Ability to use analytics tools to evaluate content performance and make data-driven decisions to refine strategies.
• Strong digital communication skills, facilitating positive interactions with the online community and building a strong rapport with AIDPH's audience.
• Aptitude for identifying, establishing, and cultivating relationships with community members, donors, and other stakeholders, ensuring alignment with organizational goals.
• Exceptional attention to detail, time management, and project management.
• Ability to anticipate needs, adapt to emergent requests and changes in priority, manage multiple deadlines, and move projects forward even in the absence of direct guidance.
• Excellent written and verbal communication skills to support seamless collaboration with team members, stakeholders, and external partners.

• Strong problem-solving capabilities coupled with a proactive approach to identifying opportunities for improvement and effective solutions.

Education and Experience

• Bachelor's degree in Communications, Journalism, Marketing, or related field preferred.
• Previous experience in community engagement, partnership management, or customer service.
• Proficient knowledge of content management systems, analytics tools, and mainstream social media platforms.
• Conversant in multiple communications applications and platforms, (e.g., Canva, MailChimp, Hootsuite).
• Experience in working with project management platforms, ideally monday.com.

Physical Considerations:

• The candidate must be able to communicate effectively.

• Manual dexterity and sitting is required in carrying out these position responsibilities (i.e. use of personal computer).

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform this position. AIDPH is committed to meaningfully incorporating diversity, equity, and inclusion into how we educate, accelerate, prepare, develop, and build the oral health community. AIDPH manifests these values both internally as we operate our organization and externally as we interact with our community. These core values permeate our programming, leadership, and advocacy efforts. We strive to amplify the needs, successes, facilitators, and barriers of oral health equity in historically excluded communities by diligently pursuing our vision of achieving an equity-oriented oral health workforce prepared to lead. To this end, AIDPH commits to make reasonable accommodations for known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business and activities.

Salary

$20,000 - $27,000 per year

Job Tags

Full time, Remote work,

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