Job Description
Director of Warehouse Operations & Logistics
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Got Light applies a fresh approach to lighting, audio, video, staging, and drape in the special event and wedding industry. We produce hundreds of events each year including some of the most notable events in the City, including major opening parties and social galas. Our company promotes team-building and maintains high employee retention rates by consistently creating a fun and dynamic work environment.
About
ABOUT US
: Got Light applies a fresh approach to lighting, audio, video, staging, and drape in the special event and wedding industry. We produce hundreds of events each year including some of the most notable events in the City, including major opening parties and social galas. Our company promotes team-building and maintains high employee retention rates by consistently creating a fun and dynamic work environment.
Make Art. Have Fun. Be Proud.
About This Job The Director of Warehouse Operations & Logistics will be responsible for overseeing all aspects of warehouse operations, including personnel management, scheduling, logistics, fleet maintenance, and event production support. This is a leadership role requiring strategic planning, team development, and a results-driven mindset to optimize performance while upholding the highest standards of quality and service. The role ensures efficient workflows through quality control and the development of operational policies and procedures. This role also emphasizes maintaining a secure, organized warehouse environment and fostering a positive, team-oriented workplace culture. The ideal candidate will bring hands-on warehouse management experience, excellent problem-solving abilities, and a focus on productivity, safety, and quality control to the Got Light team. This leadership role requires strategic planning, team development, and a results-driven mindset to optimize performance while upholding the highest standards of quality and service.
Job Description Team Leadership & Strategic Oversight
- Develop and execute a long-term strategic plan for facility management that supports the organization's growth, operational needs, and evolving priorities.
- Lead, mentor, and manage a cross-functional team, including hiring, performance management, development, and succession planning.
- Responsible for all warehouse staffing and scheduling based on event forecasting.
- Cultivate a strong team culture that values collaboration, accountability, and a strong continuous improvement mindset.
- Partner with senior leadership to define and adjust staffing plans based on organizational growth and operational needs.
- Develop and maintain training programs to ensure staff competency, regulatory compliance, and adherence to safety protocols (e.g., Cal/OSHA).
- Create and monitor KPIs to measure performance and drive continuous improvement across facilities and warehouse operations.
- Use data analytics to identify trends, forecast capacity needs, support executive reporting, and inform strategic planning.
- Act as a key liaison between warehouse teams and other department management to ensure effective communication, collaboration, and alignment on overall goals.
Budgeting & Financial Management - Prepare and manage department budgets, including forecasting and tracking actuals.
- Develop and oversee project-specific budgets as required.
- Monitor warehouse and maintenance expenditures ensuring alignment with fiscal goals.
- Collaborate with senior leadership and cross-functional Department Head peers to research and implement innovative, effective solutions for cost savings and improved efficiency.
Operational & Facilities Management
- Oversee day-to-day operations of facilities and warehouse, including scheduling, logistics, fleet management, and quality control of inbound/outbound equipment.
- Develop, implement, and maintain policies, procedures, and SOPs to improve operations, align with regulations, and ensure workflow efficiency.
- Coach and train direct reports on operational best practices.
- Collaborate with HR, IT, and operations to automate and streamline workflows, including onboarding, offboarding, and workstation setup/relocation.
- Establish and uphold standards for site inspections, preventative maintenance, and facility repairs.
- Implement and manage work order systems to ensure timely maintenance, fabrication, and repair responses.
- Address all safety and maintenance issues for the facility, both interior and exterior.
- Negotiate and manage vendor contracts and schedules (e.g., janitorial, HVAC, fire protection, IT, trucking, yard maintenance).
- Optimize warehouse layout and space utilization to support operational efficiency.
- Conduct audits, process reviews, and vendor evaluations to maintain compliance and safety standards.
- Ensure emergency readiness, including handling after-hours and weekend incidents.
- Oversee warehouse security, equipment integrity, and employee safety training.
- Coordinate vendor logistics, including high-volume pick-ups and returns.
- Serve as the primary point of contact for on-site security to ensure a safe environment.
Requirements - A Minimum of an Associate's Degree or another such related degree
Experience - 5-7 years of progressive leadership experience in facilities and/or warehouse operations.
- Experience in shipping, receiving, inventory management, and logistics.
- Strong financial acumen, including budget management and forecasting.
- Experience developing and tracking KPIs.
- Strong knowledge of OSHA/Cal-OSHA and other relevant safety regulations.
- Excellent communication, collaboration, organizational, and problem-solving skills.
- The ideal candidate will be fluent in both Spanish and English and have strong leadership skills to effectively manage a diverse team.
Technical Skills - Base knowledge of Lighting, Audio, Visual, & General Production is required.
- Proficient with Apple Products, Google Suite, Microsoft Office Suite, and Slack, project management software such as Asana nice to have
- Forklift certification is a plus.
Communication: Strong written, oral, and interpersonal communication skills.
Team-Oriented: Highly organized, detail-oriented, and team-driven.
Physical Requirements - Ability to sit, stand, and walk for extended periods during long shifts.
- Occasional lifting and carrying of up to 50 lbs.
- Ability to navigate warehouse spaces and perform basic manual tasks such as handling inventory and supervising staff in a warehouse setting.
- Ability to work in a fast-paced environment, both indoors and outdoors, in varying temperatures.
- Willingness to work long shifts, including evenings, nights, and weekends as needed to meet operational demands.
What We Offer - A dynamic and creative work environment within a thriving event production company.
- Competitive pay and benefits package
- 15 days PTO per year plus paid holidays.
- Medical, dental, vision, and chiropractic benefits.
- For qualified employees, we currently offer a matching 401K.
- A collaborative team culture where your contributions directly impact the success of the organization
Schedule - M-F: 9am-5pm
- Some weekend/evening ability
Compensation - Total Compensation Package $125,000-$130,000 per year
Got Light is an equal opportunity employer. We do not discriminate on the basis of race, sex, color, national origin, sexual orientation, religion, age, disability, marital status, protected medical condition or any other basis as defined by state, federal or local law. Got Light provides reasonable accommodations to individuals with disabilities in both the hiring process and during employment as required by applicable federal, state and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment any qualified applicants with arrest and conviction records.
Nice-to-have skills
- Slack
- Asana
- San Francisco, California
Work experience
- Administrative
- General Project Management
Languages
Seniority level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing Industries
Technology, Information and Internet
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Job Tags
Full time, Work experience placement, Work at office, Local area, Relocation, Shift work, Night shift, Afternoon shift,