IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
...BlackRock Aladdin into Snowflake. Step into a pivotal role as a Business Analyst on a high-impact data team within a leading asset management environment. In this role, you will work closely with stakeholders to understand business needs, gather and document requirements...
...Atlantic Hospitality Full and Part Time Seasonal Gardeners Location: Acadia Collection Properties Job Title: Seasonal Gardener Reports to: Head Gardener, Director of Landscaping, General Manager Job Summary: Full-time seasonal gardeners will participate...
..., KS is currently seeking full-time, direct hire Director of Emergency Services , to join their Emergency Department! Check out the details... ...- $90, depending on experience Benefits package includes : Medical-Dental-Vision, Generous PTO, Retirement plans, FSA/HSA, EAP,...
...Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial... ..., and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for...
...Join us as RN Clinical Case Manager Make an Impact! Location: Deltona, FL, 3272... ...or supervising RN of changes to patients health condition. Perform accurate and timely... ...assistance program, legal support, auto, home insurance, pet insurance, and employee discounts...