Project Description:
As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities:
- Image and deploy hardware/software for new hires and acquisitions.
- Recover and re-image existing hardware for re-deployment.
- Follow all escalation procedures according to service level agreement
- Use remote control tool to assist end users when needed
- Provide an accurate record of each call in incident management tracking tool
- Anticipate customer needs and proactively identifies solutions
- Plan, prioritize, organize and complete work to meet established objectives
Mandatory Skills Description:
- 5+ years in IT
-ITIL
-Service Desk, ITSM
-Hardware Deploy and Maintenance
-Troubleshoot
Nice-to-Have Skills Description:
Communication skills with non IT People
Ability to work autonomously.
...and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.Responsibilities Lead a large-scale food service distribution center operation with a safety mindsetAct as a liaison,...
...We are representing an established General Contractor in their search for a Senior Project Manager to oversee Education construction projects... ...skills Benefits ~ Competitive Salary + Bonus ~ Medical, Dental, Vision coverage ~ An amazing team culture that...
...representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer... ...operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in...
...Responsibilities The Service Rep - Parking Lot Attendant [PLA] provides customer service through packaging and carrying out purchases for customers and support in all aspects of customer service. Works well under immediate supervision and some detail Lot Attendant, Parking...
...Chair, Department of Political Science About the Company Esteemed public research university Industry Higher Education Type Educational Institution Founded 1867 Employees 1001-5000 Categories Education Baltimore Colleges & Universities...