Job Description
We are looking for a friendly, organized, and reliable Front Desk Receptionist to join our busy family physician practice.
Responsibilities:
Greeting patients and visitors in a professional and courteous manner
Register, book, cancel, and reschedule appointments using Electronic Medical Record (EMR) software
Log vaccines and update patient records in the EMR system
Notify and recall patients regarding appointments and follow-ups
Maintain patient confidentiality at all times
Answer phone calls and respond to patient inquiries promptly
Verify health card and insurance information
Follow up on referrals and consults
Perform basic patient measurements (eye exams, weight, head and waist circumference)
Collect and process payments when applicable
Perform general administrative duties including photocopying, labeling, faxing, scanning, and mailing
Maintain inventory and stock exam rooms and reception area
Ensure cleanliness and disinfection of equipment and shared areas
Collaborate with medical and administrative staff to ensure smooth daily operations
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