Job Location: Main Campus - Edmond, OK
Position Type: Staff
Salary Range: $20.23 - $20.23 Hourly
Job Category: OTRS Classified
Description Position Classification: Regular, full-time, hourly, non-exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO? This position typically works 40 hours per week. The annual equivalent salary of $20.23 per hour is $42,078.40.Position Overview:
Manages campus transportation and parking enforcement and event operations. Ensures the accuracy and timeliness of ticket issuance, occupancy data, and event facilitation. Leads the field team, including student, part-time, and full-time employees. Hires, trains, and conducts performance evaluations for employees, as well as providing ongoing training, feedback, support, scheduling, and payroll.
Department Specific Essential Job Functions:
Provides direction and leadership to Transportation & Parking Services (TPS) concerning the areas of enforcement, lot occupancy, and event parking. Demonstrates and leads a customer-focused enforcement and events team. Report issues, concerns, and feedback to the Assistant Director and Director.
Duties and Responsibilities:
Qualifications/Experience Required:
Bachelor's degree and 3+ years of recent management experience or equivalent combination of education and experience. Requires work experience that provides knowledge of and exposure to job-related theories, principles, and concepts. Requires the application of expertise in the chosen field to achieve resultsappropriate professional accomplishments and credentials.
Must have a valid driver's license, clean driving record, and be able to operate a typical motor vehicle.
Qualifications/Experience Preferred :
Experience in a higher education environment Conflict Resolution experience Demonstrated excellence in customer service skills Displayed sensitivity of intercultural communication Tremendous interpersonal skills Parking Enforcement experience License Plate Recognition Software experience or familiarity Experience with new technologies and implementation, including system maintenance.
Knowledge/Skills/Abilities:
Skill in dealing with the public courteously, tactfully, and fairly. Knowledge of computers and technology. Ability to receipt funds and make change. Excellent customer service skills. Ability to work various hours. Must be responsible, punctual, flexible, and detail-oriented. Must have a positive attitude and strong work ethic.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.
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