We are currently recruiting for multiple positions at the Principal User Experience Designer level.
The Role
Fidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.
Principal UX Designers typically:
Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
Partner with the product owner to help inform product strategy
Work across the organization to drive consistent customer experiences
Contribute to the culture of the UXD group
Coach and mentor junior designers across the group
Provide design and product thought leadership
Note: Fidelity is not providing immigration sponsorship for this position
The Expertise and Skills You Bring
7+ years of UX or related experience is preferred
A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
Experience working on agile teams delivering value in digital products preferred
Experience running and/or using research to support evidence-focused design decisions preferred
A digital portfolio we can review online is required
An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
Ability to design across all channels including web, native, and automated
Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
A foundation of development knowledge, both web and mobile
Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
Partnering with user research to understand the customer problems to tackle
Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
An unwavering curiosity to ask why
Design brings you happiness
The Team
This role supports Fidelity Brokerage, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.
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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
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