Job Description

Role: Change Manager

Location: Chicago-IL-Locals (Hybrid)

Exp: 12+ Years

Key Responsibilities:

• Design and implement comprehensive change management plans to support initiatives throughout the bank.
• Identify key stakeholder needs, concerns and expectations related to change initiatives
• Conduct impact analyses and recommend appropriate change interventions and engagement strategies.
• Design and implement comprehensive change management plans to support initiatives throughout the bank.
• Coordinate with communication teams to develop and execute communication plans, ensuring timely and effective stakeholder updates.
• Provide guidance and coaching to managers and supervisors, empowering them to drive successful change adoption.
• Monitor, assess, and report on the effectiveness of change management activities and change management framework, recommending adjustments as necessary.
• Proactively identify and address potential risks and resistance related to change efforts.
• Develop communication materials, training, and support resources as needed.
• Collaborate closely with project teams and affected stakeholders to ensure understanding of change impacts and alignment on change management activities.

Skills

• Strong written and presentation communicator with presence and impact
• Able to simplify complex ideas for broad audiences
• Adaptable and comfortable with ambiguity
• Self-motivated critical thinker who confidently asks questions and shares opinions
• Excellent at building relationships with diverse stakeholders
• Works independently and delivers high-quality results

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